Privacy Policy

Barrett's Floor & Design ("we," "us," or "our") respects your privacy and is committed to protecting the personal information of visitors to BarrettsFlooring.com (the "Site"). This Privacy Policy explains what information we collect when you use the Site, how it is collected, and the categories of data involved. It applies to all visitors, users, and others who access the Site, including anyone who submits a contact form, requests a consultation, or otherwise communicates with us through the Site.

Information You Provide to Us

When you voluntarily interact with the Site, for example by completing a contact or consultation request form, emailing us, or calling a number listed on the Site, you may provide personal information such as your name, email address, phone number, mailing or project address, and any details you choose to include about your flooring inquiry. We collect only the information you choose to submit through these channels.

Information Collected Automatically

As is common with most websites, our hosting provider may automatically log basic technical information when you visit the Site, such as your IP address, browser type, device type, and the dates and times of your visit. This type of standard server-log activity is a routine part of web hosting rather than evidence of a dedicated analytics program. If we begin using a dedicated analytics service to study Site traffic in more detail, we will update this Policy to describe that tool specifically.

Cookies and Similar Technologies

The Site may use basic cookies needed for standard site functionality to display and operate correctly in your browser. We do not currently run third-party advertising or marketing cookie campaigns through the Site. If that changes, we will update this Policy to name the specific cookies or tracking technologies in use. Most browsers allow you to control or disable cookies through their settings; disabling cookies may affect certain features of the Site.

For purposes of this Policy, "personal information" or "personal data" means information that identifies, relates to, or could reasonably be linked with you as an individual, such as your name, contact details, or online identifiers described above. This section describes only what information is collected; please see the following sections of this Policy for how that information is used, shared, and the choices and rights available to you.

We use the information described in this Policy for the following purposes:

• To respond to inquiries submitted through our contact or consultation request forms, including scheduling appointments, answering questions about flooring products or services, and providing requested information.
• To communicate with you about your inquiry, including by phone, email, or other contact method you provide.
• To operate, maintain, and improve the Site, including reviewing aggregate usage patterns such as which pages are visited and how visitors navigate the Site.
• To maintain records of communications and inquiries for ordinary business purposes.

Sharing of Information

It is not our practice to sell your personal information, and we have no plans to do so. We may share information in the following limited circumstances:

• With service providers who help us operate the Site and respond to your inquiry, such as hosting or email delivery providers we may use from time to time. These providers are permitted to use your information only as needed to provide services to us.
• When required to comply with applicable law, legal process, or governmental request, or to protect the rights, property, or safety of Barrett's Floor & Design, our customers, or others.
• In connection with a merger, acquisition, sale of business assets, or similar transaction, in which case information may be transferred as part of that transaction, subject to applicable law.

Aside from the circumstances described above, we do not share, rent, or sell personal information collected through the Site to third parties for their own independent marketing purposes.

We take reasonable steps to help protect the personal information you provide to us. This section explains the precautions we take, how long information is kept, the rights you have regarding your personal information, and how to exercise those rights.

Data Security

We take reasonable precautions intended to help protect personal information submitted through the Site from unauthorized access, use, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of information you transmit to us.

Data Retention

We retain personal information collected through the Site for as long as reasonably necessary to respond to your inquiry, maintain business records, and comply with applicable legal, accounting, or recordkeeping obligations. When information is no longer needed for these purposes, we take reasonable steps to delete or de-identify it.

Your Rights

Depending on your location and applicable law, you may have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete personal information.
• Request deletion of your personal information, subject to legal or legitimate business recordkeeping needs.
• Opt out of receiving marketing or promotional communications from us at any time.

How to Exercise Your Rights

To make a request regarding your personal information, or to opt out of future communications, contact us at barretts1967@gmail.com or (704) 829-5005. We will respond to verifiable requests within a reasonable timeframe and may need to confirm your identity before processing certain requests.

Third-Party Links

The Site may contain links to third-party websites, such as social media platforms or review profiles, that are not operated by us. This Privacy Policy does not apply to those external sites, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policy of any third-party site you visit.

Children's Privacy

The Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us using the information above so that we can take appropriate action.

We may update this Privacy Policy from time to time to reflect changes in our practices, the information we collect, or applicable legal requirements. When we make changes, we will revise this page and update the effective date shown on this Policy. We encourage you to review this page periodically so that you are aware of how we handle information collected through the Site. Your continued use of the Site after any changes are posted constitutes your acknowledgment of the revised Policy.

If you have questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us using the information below.

Privacy Contact

Barrett's Floor & Design

7110 Wilkinson Blvd, Belmont, NC 28012

Phone: (704) 829-5005

Email: barretts1967@gmail.com

When contacting us about a privacy question or request, please describe your inquiry as specifically as possible so that we can direct it appropriately. We will respond to legitimate privacy-related inquiries within a reasonable timeframe.